Our Services

Administrative Services

Let us Help you with Administration and Billing

As your employee benefits broker, it’s important that we bring service full circle to the decision makers within your organization, focusing on compliance as well as the overall employee experience. By partnering with JTS Administrative Services, you as the employer can enjoy the benefit of our broker and benefit administration teams collaborating to ensure efficiency, accuracy and a positive employee experience. We offer solutions to some of the most challenging and time-consuming aspects of being an employer such as:

Consumer Directed Health Plan Administration such as Health and Dependent Care FSA, LFSA Accounts

Health Savings Account Administration

COBRA Administration

Retiree Billing Administration

Plan Document Services for
Section 125 and WRAP Plans

Compliance Services such as 5500/DVFCP and Non-Discrimination Testing

Consumer Directed Health Plan Administration (FSA/DCA/LFSA/HSA)

At JTS, we not only understand how important your employees’ benefits package is to your company but also the administration of certain plan offerings. Our Administrative Services team provides full service for all your consumer directed health plan needs from working with you and our benefit broker team to implement your plans, claims processing and reliable and dependable customer service to your employees.

What you can expect when partnering with our team:

  • Collaboration with our benefit broker team to deliver seamless integration through data exchange from your benefits admin system
  • Employer portal access to reports and account information
  • Timely claims processing
  • Consumer web portal and smartphone app access
  • Customer service support for you and your employees
  • FSA/DCA/LFSA

  • HSA

COBRA Administration

As an employer, managing COBRA requirements and premium collection often becomes a burden on your team. That’s why it makes sense for your benefits partner to assist you in meeting these requirements, whether it’s helping a new hire receiving their Initial Notice or providing guidance if they become eligible for COBRA continuation coverage. Let our team tackle the everyday tasks such as required notices and elections and premium collection/remittance and see what it means when you have of extended your benefits broker relationship to the administrative services team!

What you can expect when partnering with our team:

  • Collaboration with our benefit broker team to ensure timely and seamless data exchange from your ben admin system
  • Processing of required notices such as General, Qualifying Event, Election and Termination of COBRA notices
  • Premium collection and remittance
  • Coordination with insurance carriers
  • Employer COBRA system access to view reports, elections and payment status
  • Participant portal for ease of election and payment
  • Experienced benefit and COBRA professionals available for questions
  • COBRA Notices

  • Elections

  • Premium Collection and Remittance

  • Customer Service


Retiree Billing Administration

Offering a strong retiree benefit plan helps your business retain key employees, but administering these benefit packages can often be complex and time-consuming for your staff. The experienced benefit professionals on our team can provide solutions to take the burden off your team through our Retiree Billing service.

When you partner with our benefit broker team to establish a solid understanding of your retiree policies and offerings, we provide services such as:

  • Eligibility and enrollment management
  • EDI integration (if applicable) from Ben Admin system to Retiree Billing system
  • Premium collection and remittance
  • Coordination with insurance carriers
  • Retiree service and support
  • Retiree benefit eligibility and enrollment management

  • Retiree Billing

  • Retiree Billing Customer Service & Support

Compliance Services

Offering group benefits to your employees often requires specific Employer and Plan Sponsor compliance with ERISA and organizations such as the IRS and Department of Labor. Partnering with JTS means makes the process of meeting these requirements much easier.

Service options available by request include:

 

  • Section 125 Plan & Wrap Documents

  • 5500 Reporting

  • Non-Discrimination Testing

  • HRA Documents & SBC

Contact Us Today

Let our Administrative Services experts help you streamline and save time on complicated and critical processes. Contact us today and schedule a call or appointment.